Locals Love It
White Rock South Surrey
Website and Mobile Application Privacy Policy
This Privacy Policy outlines Locals Love It White Rock South Surrey ("we", "our" or "the Company") practices with respect to information collected from Users who access our Site at https://sommerdigital.ca/locals-love-it-white-rock-south-surrey ("Site"), and/or our Mobile Application (“App”) or otherwise share personal information with us (collectively: "Users").
Grounds for data collection
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are or may be subject too.
We have always respected our Users privacy and safeguarded their personal information. We have strengthened our commitment to protecting personal information as a result of British Columbia’s Personal Information Protection Act (PIPA). PIPA, which came into effect on January 1, 2004, sets out the ground rules for how B.C. businesses may collect, use and disclose personal information.
This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our Site and App Users’ personal information and allowing our Site and App Users to request access to, and correction of, their personal information.
Scope of this Policy
This Personal Information Protection Policy applies to Locals Love It White Rock South Surrey.
This policy also applies to any service providers collecting, using or disclosing personal information on behalf of Locals Love It White Rock South Surrey.
When you use the Site or App, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
What information we collect on our Site
We collect two types of data and information from Users.
The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
Survey Information: When you participate in a survey on our Site you may be required to submit information such as age, income, rankings, feedback and other requirements to provide the information required out of the survey.
Contest Information: When you participate in a contest, we may request additional information as part of the contest entry requirements. This could include age, income, rankings, feedback and other requirements.
Program Information: From time to time, we introduce temporary or permanent programs, such as a birthday club, where you may be required to provide additional information such as age so we can professionally deliver on the program promises.
Registration information: When you register to our Site you will be asked to provide certain details such as: full name; e-mail or physical address, and other information.
How do we receive information about you?
We receive your Personal Information from various sources:
When you voluntarily provide us your personal details in order to register on our Site;
When you use or access our Site in connection with your use of our services;
From third party providers, services and public registers (for example, traffic analytics vendors).
What information we collect?
Your privacy is important to us. We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a Site assigns to your device while you are viewing a Site. Cookies are helpful and can be used for various purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier.
The Site uses the following types of cookies:
a. 'session cookies' which are stored only temporarily during a browsing session to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly, and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often Users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected using Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.
What information we collect on our App
We collect two types of data and information from Users.
The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the App (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our App. We may also collect information on your activity on the App (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the App.
Survey Information: When you participate in a survey on our App you may be required to submit information such as age, income, rankings, feedback and other requirements to provide the information required out of the survey.
Contest Information: When you participate in a contest, we may request additional information as part of the contest entry requirements. This could include age, income, rankings, feedback and other requirements.
Program Information: From time to time, we introduce temporary or permanent programs, such as a birthday club, where you may be required to provide additional information such as age so we can professionally deliver on the program promises.
Registration information: When you register to our App you will be asked to provide certain details such as: full name; e-mail or physical address, and other information.
Geographic Location Information: This App may collect, use, and share User location Data in order to provide location-based services. Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this App. Personal Data collected: Geographic position.
Access to third party services' accounts: These services allow this App to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.
Access to the Facebook account (This App): This service allows this App to connect with the User's account on the Facebook social network, provided by Facebook Inc. Permissions asked: Checkins, Email, Likes, Photos and Publish App Activity.
Content commenting: Content commenting services allow Users to make and publish their comments on the contents of this App. Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments. If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when users do not use the content commenting service.
Facebook Comments (Facebook): Facebook Comments is a content commenting service provided by Facebook Inc. enabling the User to leave comments and share them on the Facebook platform. Personal Data collected: Cookie and Usage Data.
Interaction with external social networks and platforms: These services allow interaction with social networks or other external platforms directly from the pages of this App. The interaction and information obtained by this App are always subject to the User’s privacy settings for each social network. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.
Facebook Like button and social widgets (Facebook): The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook Inc. Personal Data collected: Cookie and Usage Data.
How we receive information about you
We receive your Personal Information from various sources:
When you voluntarily provide us your personal details in order to register on our App;
When you use or access our App in connection with your use of our services;
From third party providers, services and public registers (for example, traffic analytics vendors).
Your privacy is important to us. We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our App or access our services.
A "cookie" is a small piece of information that an App assigns to your device while you are viewing an App. Cookies are helpful and can be used for various purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier.
The App uses the following types of cookies:
a. 'session cookies' which are stored only temporarily during a browsing session to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ' which are read only by the App, saved on your mobile phone for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze app usage.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our App may not operate properly, and your online experience may be limited.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or Apps, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.
Facebook permissions asked by this app
This App may ask some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy. The permissions asked are the following:
Basic information: By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the user has made more of their data public, more information will be available.
Checkins: Provides read access to the authorized user's check-ins
Email: Provides access to the user's primary email address
Likes: Provides access to the list of all of the pages the user has liked.
Photos: Provides access to the photos the user has uploaded, and photos the user has been tagged in.
Publish App Activity: Allows the app to publish to the Open Graph using Built-in Actions, Achievements, Scores, or Custom Actions. The app can also publish other activity which is detailed in the Facebook Publishing Permissions document.
Policy 1 – Collecting Personal Information
1.1 Unless the purposes for collecting personal information are obvious and the Site and App Users voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either in writing, before or at the time of collection.
1.2 We will only collect Site and App Users information that is necessary to fulfill some or all of the following purposes:
1.3 In addition to the different uses listed above, we may transfer or disclose Personal Information to our subcontractors.
1.4 In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be in different jurisdictions across the world, for any of the following purposes:
Policy 2 – Consent
2.1 We will obtain Site and App Users consent to collect, use, or disclose personal information (except where, as noted below, we are authorized to do so without consent).
2.2 Consent can be provided electronically, through an authorized representative, in writing or orally or it can be implied where the purpose for collecting, using or disclosing the personal information would be considered obvious and the Site and App Users voluntarily provide personal information for that purpose.
2.3 Consent may also be implied where a Site and App User is given notice and a reasonable opportunity to opt-out of their personal information being used for mail-outs, the marketing of new services or products, fundraising and the Site and App User does not opt-out.
2.4 Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), and Site and App Users can withhold or withdraw their consent forLocals Love It White Rock South Surrey to use their personal information in certain ways. A Users decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service, product or offer. If so, we will explain the situation to assist Site and App Users in making the decision.
2.5 We may collect, use or disclose personal information without the Site and App Users knowledge or consent in the following limited circumstances:
Policy 3 – Using and Disclosing Personal Information
3.1 We will only use or disclose personal information where necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes such as:
3.2 We will not use or disclose Site and App Users personal information for any additional purpose unless we obtain consent to do so.
3.3 We will not sell Site and App Users lists or personal information to other parties unless we have consent from our Site and App Users to do so.
Policy 4 – Retaining Personal Information
4.1 If we use Site and App Users personal information to make a decision that directly affects the Site and App Users, we will retain that personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.
4.2 Subject to policy 4.1, we will retain Site and App Users personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.
4.3. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and anything else as required by applicable laws and regulations.
4.4 We may rectify, replenish, or remove incomplete or inaccurate information, at any time and at our own discretion
Policy 5 – Ensuring Accuracy of Personal Information
5.1 We will make reasonable efforts to ensure that Site and App Users' personal information is accurate and complete where it may be used to make a decision about the Site and App Users or disclosed to another organization.
5.2 Site and App Users may request correction to their personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought. A request to correct personal information should be forwarded to the Privacy Officer or designated individual.
5.3 If the personal information is demonstrated to be inaccurate or incomplete, we will correct the information as required and send the corrected information to any organization to which we disclosed the personal information in the previous year. If the correction is not made, we will note the Site and App Users correction request in the file.
Policy 6 – Securing Personal Information
6.1 We are committed to ensuring the security of Site and App Users' personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
6.2 The following security measures will be followed to ensure that personal information is appropriately protected:
6.3 We will use appropriate security measures when destroying personal information such as:
6.4 We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
6.4 Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse of our Site and App, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Policy 7 – Providing Site and App Users Access to Personal Information
7.1 Site and App Users have a right to access their personal information, subject to limited exceptions including;
7.2 A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought. A request to access personal information should be forwarded to the Privacy Officer or designated individual.
7.3 Upon request, we will also tell Site and App Users how we use their personal information and to whom it has been disclosed if applicable. You may request to:
7.4 We will make the requested information available within 30 business days or provide written notice of an extension where additional time is required to fulfill the request.
7.5 A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform the Site and APP User of the cost and request further direction from the Site and App User on whether or not we should proceed with the request.
7.6 If a request is refused in full or in part, we will notify the Site and App User in writing, providing the reasons for refusal and the recourse available to the Site and App User.
Policy 8 – Questions and Complaints: The Role of the Privacy Officer or designated individual
8.1 The Privacy Officer or designated individual is responsible for ensuringLocals Love It White Rock South Surrey compliance with this policy and the Personal Information Protection Act.
8.2 Site and App Users should direct any complaints, concerns or questions regardingLocals Love It White Rock South Surrey compliance in writing to the Privacy Officer or designated individual. If the Privacy Officer or designated individual is unable to resolve the concern, the Site and App User may also write to the Information and Privacy Commissioner of British Columbia.
Contact information for Locals Love It White Rock South Surrey Privacy Officer or designated individual:
Oliver Sommer
Locals Love It White Rock South Surrey
3427 Rosemary Heights Drive,
Surrey, BC, V3Z 2L3
Ph: 250-514-1806
Email: oliver@sommerdigital.ca
Policy 9 – Processing of Site and App Users Information
9.1 The Data Controller or others designated by the Data Controller processes the data of Site and App Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
9.2 The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
9.3. In addition to the Data Controller, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the Site ands App administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by the owner. The updated list of these parties may be requested from the Data Controller at any time.
Policy 10 – Third Party Platforms and Services
10.1 Access to third party services' accounts, location-based interactions, content commenting and interaction with external social networks and platforms can be included in our Site and App.
10.2. Users on our Site and App may interact with social media platforms including Facebook, Instagram, YouTube, Tumblr, TikTok, Twitter, Snapchat and other social media platforms that are currently available or new social media platforms that may come online in the future. The services allow interaction with social networks or other external platforms directly from the pages of our Site and App. The interaction and information obtained by the Site and App are always subject to the Users privacy settings for each social network. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.
10.4
In accordance with the obligations of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Text with EEA relevance) Locals Love It White Rock South Surrey does not own any of the client data stored or processed via the service . Locals Love It White Rock South Surrey is not responsible for the content of the personal data contained in the client data or other information stored on its servers. At the discretion of the client or user nor is Locals Love It White Rock South Surrey responsible for the manner in which the client or user collects, handles disclosure, distributes or otherwise processes such information. Oliver Sommer oliver@sommerdigital.ca We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you or to request that we delete any information about you that we have obtained from an Integrated Service, you may contact us. At your request we will have any reference to you deleted or blocked in our database. You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service. Unless you want to use advanced features in applications, we do not require any form of registration, allowing you to use the application without telling us who you are. However some services do require you to provide us with personal data. In these situations, if you choose to withhold any personal data request by us, it may not not be possible for you to gain access to certain parts of the application and for us to respond to your query. We use the information that we collect in a variety of ways in providing the service and operating our business. Including the following operations: Latest update: October 8, 2021.
Extended policy concerning the application of the European GDPR.
Data processor
Contact to access, correct, delete any data information
Your choices
Access, Correction, Deletion
Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytic, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so
You may decline to share certain personal data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
At any time, you may object to the processing of your personal data, on legitimate grounds except if otherwise permitted by applicable law.Intended use of personal data
How we use the information we collect
- Maintain, enhance and provide all features of the service, to provide the services and information that you request,
to respond to comments and questions and to provide support to users of the service we process client data solely in accordance with the directions provided by the applicable client or user improvements.
- We may use a visitor or user email address or other information other than client data to contact that visitor or user for administrative purposes such as customer service,
to address intellectual property infringement, right of privacy violations or defamation issues related to the client data or personal data posted on the service.